{"id":2256,"date":"2026-07-20T15:17:01","date_gmt":"2026-07-20T21:17:01","guid":{"rendered":"https:\/\/wasatchjobs.com\/?post_type=job_listing&#038;p=2256"},"modified":"2026-07-20T15:17:01","modified_gmt":"2026-07-20T21:17:01","slug":"utah-olympic-legacy-foundation-midway-3-guest-services-supervisor","status":"publish","type":"job_listing","link":"https:\/\/wasatchjobs.com\/es\/job\/utah-olympic-legacy-foundation-midway-3-guest-services-supervisor\/","title":{"rendered":"Guest Services Supervisor"},"content":{"rendered":"<h4 class=\"XzFqK ILxcde\">Qualifications<\/h4>\n<ul class=\"nd2adb\">\n<li class=\"Pje5mb\">21+ years old (required to serve beer)<\/li>\n<li class=\"Pje5mb\">Prior guest facing customer service experience<\/li>\n<li class=\"Pje5mb\">Food &amp; beverage experience<\/li>\n<li class=\"Pje5mb\">Comfortable learning POS\/reservation systems<\/li>\n<li class=\"Pje5mb\">Comfortable with handling guest concerns in a calm, professional manner<\/li>\n<li class=\"Pje5mb\">Experience training\/coaching seasonal staff or coordinating daily desk operations<\/li>\n<li class=\"Pje5mb\">Inventory\/ordering experience (retail, concessions, or food &amp; beverage)<\/li>\n<li class=\"Pje5mb\">Do you meet the minimum age requirement to sell alcohol?<\/li>\n<li class=\"Pje5mb\">Are you comfortable learning and using computer systems for a guest services desk?<\/li>\n<\/ul>\n<h4 class=\"XzFqK ILxcde\">Benefits<\/h4>\n<ul class=\"nd2adb\">\n<li class=\"Pje5mb\">Schedule, Pay &amp; Benefits<\/li>\n<li class=\"Pje5mb\">Flexible schedule with availability to work evenings, weekends, and holidays<\/li>\n<li class=\"Pje5mb\">Typical winter schedule: Thursday\u2013Monday<\/li>\n<li class=\"Pje5mb\">Typical summer schedule: Friday-Sunday supporting events of all types, with smaller on-call staff<\/li>\n<li class=\"Pje5mb\">Pay starting at $20\/hour<\/li>\n<li class=\"Pje5mb\">Free access to activities across all Utah Olympic Legacy Foundation venues<\/li>\n<li class=\"Pje5mb\">Guest passes and discounted experiences for family and friends<\/li>\n<li class=\"Pje5mb\">Discounts on retail, food, and concessions<\/li>\n<li class=\"Pje5mb\">Free admission to select events and competitions<\/li>\n<li class=\"Pje5mb\">Pay: From $20.00 per hour<\/li>\n<li class=\"Pje5mb\">Employee discount<\/li>\n<li class=\"Pje5mb\">Flexible schedule<\/li>\n<\/ul>\n<div>\n<h4 class=\"XzFqK ILxcde\">Responsibilities<\/h4>\n<ul class=\"nd2adb\">\n<li class=\"Pje5mb\">Working at a winter sport venue focusing on Nordic ski disciplines, biathlon, and the longest winter tubing lanes in Utah means the winter season can get busy<\/li>\n<li class=\"Pje5mb\">You\u2019ll keep the Sports Discovery Center running smoothly, solve issues in real time, and help the team stay aligned during peak winter operations<\/li>\n<li class=\"Pje5mb\">All while creating a culture that thrives on interactions with the community and making an impact on guest experiences<\/li>\n<li class=\"Pje5mb\">Most shifts are spent at the Sports Discovery Center welcoming guests, answering questions, and keeping check-ins moving smoothly<\/li>\n<li class=\"Pje5mb\">As the on-shift supervisor supporting a seasonal team, you\u2019ll stay hands-on with the point of sale (tickets, retail, concessions\/coffee), step in to resolve guest issues with a calm, solution-focused approach, and coordinate quick updates with other teams when plans change<\/li>\n<li class=\"Pje5mb\">You\u2019ll also help keep the desk organized and close out the day accurately, so everything is set up for the next shift<\/li>\n<li class=\"Pje5mb\">Collaboration looks like stepping in when the line gets long, communicating clearly with other departments, and helping seasonal teammates learn the flow without making it complicated<\/li>\n<li class=\"Pje5mb\">Excellence shows up in the details: accurate transactions, clean processes, waivers completed, deposits and reports done right the first time, and guests who feel genuinely welcomed even on the busiest winter days<\/li>\n<li class=\"Pje5mb\">Success means the desk runs smoothly, guests leave with solutions (not frustration), and your team feels supported and ready<\/li>\n<\/ul>\n<h2 class=\"HKvozf IFnjPb\">Job description<\/h2>\n<p><span class=\"OOyDTc\">Guest Services Supervisor (Part-Time)<\/p>\n<p>Soldier Hollow Nordic Center (Sports Discovery Center) | Midway, UT<\/p>\n<p>If you like working with the public and being the go-to person when things get busy, this role is for you. This is a hands-on, guest-facing role with variety throughout the year. Working at a winter sport venue focusing on Nordic ski disciplines, biathlon, and the longest winter tubing lanes<\/span><span id=\"tsuid_XY5earzcJantmLQPrcab8AU_8\" class=\"ejCXj\" aria-live=\"polite\">\u00a0in Utah means the winter season can get busy. Interested in learning more, keep reading to find out.<\/p>\n<p>Schedule, Pay &amp; Benefits<br \/>\n\u2022 Flexible schedule with availability to work evenings, weekends, and holidays<br \/>\n\u2022 Typical winter schedule: Thursday\u2013Monday<br \/>\n\u2022 Typical summer schedule: Friday-Sunday supporting events of all types, with smaller on-call staff<br \/>\n\u2022 Pay starting at $20\/hour<br \/>\n\u2022 Free access to activities across all Utah Olympic Legacy Foundation venues<br \/>\n\u2022 Guest passes and discounted experiences for family and friends<br \/>\n\u2022 Discounts on retail, food, and concessions<br \/>\n\u2022 Free admission to select events and competitions<\/p>\n<p>Why Soldier Hollow?<\/p>\n<p>Soldier Hollow is an energetic, public-facing venue where you\u2019ll help people get outside, get oriented, and have a great day. This position is ideal if you enjoy variety and ownership. You\u2019ll keep the Sports Discovery Center running smoothly, solve issues in real time, and help the team stay aligned during peak winter operations. All while creating a culture that thrives on interactions with the community and making an impact on guest experiences.<\/p>\n<p>Job Requirements<\/p>\n<p>Must-haves<br \/>\n\u2022 21+ years old (required to serve beer)<br \/>\n\u2022 Prior guest facing customer service experience<br \/>\n\u2022 Food &amp; beverage experience<br \/>\n\u2022 Comfortable learning POS\/reservation systems<br \/>\n\u2022 Comfortable with handling guest concerns in a calm, professional manner<\/p>\n<p>Nice-to-haves<br \/>\n\u2022 Barista training\/experience; Tips &amp; Sips certification (preferred)<br \/>\n\u2022 Experience training\/coaching seasonal staff or coordinating daily desk operations<br \/>\n\u2022 Inventory\/ordering experience (retail, concessions, or food &amp; beverage)<\/p>\n<p>Day in the Life<\/p>\n<p>Most shifts are spent at the Sports Discovery Center welcoming guests, answering questions, and keeping check-ins moving smoothly. As the on-shift supervisor supporting a seasonal team, you\u2019ll stay hands-on with the point of sale (tickets, retail, concessions\/coffee), step in to resolve guest issues with a calm, solution-focused approach, and coordinate quick updates with other teams when plans change. You\u2019ll also help keep the desk organized and close out the day accurately, so everything is set up for the next shift.<\/p>\n<p>About You at Soldier Hollow<\/p>\n<p>You\u2019ll thrive here if you bring Collaboration and Excellence to a fast-moving, guest-first environment. Collaboration looks like stepping in when the line gets long, communicating clearly with other departments, and helping seasonal teammates learn the flow without making it complicated. Excellence shows up in the details: accurate transactions, clean processes, waivers completed, deposits and reports done right the first time, and guests who feel genuinely welcomed even on the busiest winter days. Success means the desk runs smoothly, guests leave with solutions (not frustration), and your team feels supported and ready.<br \/>\n<\/span><\/p>\n<\/div>","protected":false},"author":1,"featured_media":2257,"template":"","meta":{"iawp_total_views":0,"_promoted":"","_job_location":"Midway","_application":"https:\/\/www.paycomonline.net\/v4\/ats\/web.php\/portal\/7370A63A8DB70800393D1A4081251E14\/jobs\/196376","_company_name":"Utah Olympic Legacy Foundation","_company_website":"https:\/\/utaholympiclegacy.org\/","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"20","_job_salary_currency":"","_job_salary_unit":"HOUR"},"job_listing_region":[822],"job-categories":[812],"job-types":[3],"job_listing_tag":[],"class_list":["post-2256","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job_listing_region-midway","job-type-part-time"],"_links":{"self":[{"href":"https:\/\/wasatchjobs.com\/es\/wp-json\/wp\/v2\/job-listings\/2256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wasatchjobs.com\/es\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/wasatchjobs.com\/es\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/wasatchjobs.com\/es\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/wasatchjobs.com\/es\/wp-json\/wp\/v2\/job-listings\/2256\/revisions"}],"predecessor-version":[{"id":2258,"href":"https:\/\/wasatchjobs.com\/es\/wp-json\/wp\/v2\/job-listings\/2256\/revisions\/2258"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wasatchjobs.com\/es\/wp-json\/wp\/v2\/media\/2257"}],"wp:attachment":[{"href":"https:\/\/wasatchjobs.com\/es\/wp-json\/wp\/v2\/media?parent=2256"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/wasatchjobs.com\/es\/wp-json\/wp\/v2\/job_listing_region?post=2256"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/wasatchjobs.com\/es\/wp-json\/wp\/v2\/job-categories?post=2256"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/wasatchjobs.com\/es\/wp-json\/wp\/v2\/job-types?post=2256"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/wasatchjobs.com\/es\/wp-json\/wp\/v2\/job_listing_tag?post=2256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}