·         Present a professional and knowledgeable welcome to athletes, coaches and guests.
Maintain excellent customer service while interacting with public, coaches and athletes.
·         Responsible for the daily operation of the Guest Services Desk area, follow set-up, open, close and communication protocols. 
Give guided tours of the facility to public during normal operating hours and during special events.
Explain and sell all rides, activities, packages and passes to guests. 
Collect all participatory paperwork and fees, waivers, and registration forms.
Coordinate sport program registrations with athletes, including entering waivers and registrations occurring on-site. 
Responsible for providing the public with current events information, answering questions about Park functions and UOP Programs.
Conduct check-in of track-side athletes and faxing sign in sheets to the tower, winter only.
Conduct bobsled orientation for winter Comet rides. 
Manage check-out sheets and collect collateral (EOP, weight room, push track, dvd player, remotes, fitness room, radios, etc).
Verify opening and closing till amounts, wristbands and deposits from previous day.
Assist in receiving inventory, inventory control and selling inventory for Retail Shop and Concessions.
Answer incoming telephone calls from public and regarding UOP programs.
Maintain cash/credit drawer, sell tours and conduct daily participant check-in.
Assist with any additional administrative and projects duties as assigned by Lead, Supervisor or Manager.
Keep work area clean, clear and organized.
Responsible for day-to-day oversight of museum.
Conduct seasonal customer satisfaction surveys.
Staff ticket booth as needed.
Safe operation of Park vehicles.
Other duties as assigned.

About Utah Olympic Park

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